1. Introduction
This Privacy Policy explains how we collect, use, and protect your personal information when supplying COVID-19 test devices. This policy applies only to the provision of test kits and does not cover the processing of test results or diagnostic services, which are handled by third-party laboratories or healthcare providers.
2. Information We Collect
We collect only the data necessary to supply and deliver COVID-19 test devices. This includes:
Personal Information
- Full Name
- Delivery Address
- Email Address
- Phone Number
Payment Information (for private purchases only)
- Billing Address
- Payment Method (e.g., credit/debit card details)
3. How We Use Your Information
We use your personal data strictly for the following purposes:
- To Fulfill Orders: Process and deliver test devices to your provided address.
- To Communicate: Send order confirmations, shipping updates, or delivery notifications.
- To Comply with NHS Requirements: Verify eligibility for free test devices where applicable.
- For Payment Processing: Handle secure transactions for private purchases.
4. Legal Basis for Processing
We process your data under the following legal bases:
- For NHS-Eligible Patients: Processing is necessary for the performance of a public health task.
- For Private Purchases: Processing is necessary to fulfill a contractual obligation or based on your consent.
5. Sharing Your Information
We may share your data only under the following conditions:
- Delivery Providers: To ensure test devices are shipped and delivered to your address.
- NHS Services: To verify eligibility for free test devices and meet reporting requirements.
- Payment Processors: For secure payment transactions in private purchases.
- Legal Obligations: To comply with applicable laws and regulations.
- We do not share your data with unauthorized third parties or for marketing purposes.
6. Data Retention
We retain your data only for as long as necessary to:
- Complete your order and delivery.
- Comply with legal or regulatory obligations.
Typically, data is retained for [Insert Timeframe, e.g., 6 months] after the test device is dispatched.
7. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Correction: Update inaccurate or incomplete data.
- Deletion: Request the deletion of your data (subject to legal requirements).
- Restriction: Request that processing of your data be limited.
- Objection: Object to the processing of your data under certain conditions.
To exercise your rights, contact us at 0800 999 4888.
8. Data Security
We take data protection seriously and implement the following measures:
- Secure servers and encrypted data transmission.
- Limited access to personal data by authorized personnel only.
- Regular updates to security protocols to prevent unauthorized access.
9. Cookies
If our website uses cookies, their purpose will be to enhance user experience and track website performance. Refer to our Cookie Policy for details.
10. Contact Information
For any questions or concerns about this Privacy Policy, please contact us:
11. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on our website, and significant updates will be communicated to you directly.
Disclaimer
This policy applies solely to the provision of COVID-19 test devices and does not extend to the processing of test results or diagnostic services, which are managed by third-party providers.
